Help & Support

Sign in to contact support

Common questions

What is the ₹50 token?

It alerts the host about your booking. If the host doesn't confirm within 1 hour, it's refunded automatically. It is adjusted against your session price.

What if I don't confirm in time?

After the host confirms, you have a fresh full hour to confirm. If you miss it, the ₹50 token is not refunded.

How do I pay the balance?

Once you reach the venue, tap “I've arrived” and pay the balance online in the app. Wallet credits are applied automatically.

How do XP and credits work?

Every ₹1 you spend earns 1 XP, plus 1–5% wallet credits depending on your level. Free events give 50 XP.